Safe Hotel

1. All our staff have received training on Covid-19 preventive measures.
2. All our staff will wear the necessary personal protective equipment at all times.
3. We perform a daily health screening with all our workers, who declare that they have not been in contact with any infected person in the last 15 days.
4. We have reduced the capacity limit of our hotel spaces.
5. We use a certified external company to conduct testing on our shared spaces and common surfaces.
6. We have provided disinfectant gel in different locations around our hotel.

1. Our laundrette ensures and certifies that all laundry is washed with disinfectant products at over 60º.
2. Rooms will not be cleaned while the customer is inside.
3. Gloves are disinfected with hydroalcoholic gel after each room cleaning.
4. Disposable wipes are used to clean each room after customer checkout.
5. We have reduced the number of rooms per housekeeper, to ensure each room is thoroughly cleaned and disinfected.
6. We use disposable mops for floor cleaning.
7. An authorised external company certifies that all room cleaning is carried out in accordance with the Covid-19 prevention measures established by the Ministry of Industry, Commerce and Tourism.

1. We have marked the minimum safety distance on the floor.
2. We have disinfectant gel available on each counter.
3. We disinfect all items which are handed to customers (room cards, etc.)
4. All customers are provided with basic prevention information and rules on the correct use of our facilities.
5. We have reinforced the cleaning and disinfection of all counters.
6. Suitcases will be disinfected by our bellboys, subject to availability.
7. We offer complementary sanitising wipes.

1. All staff have the necessary personal protective and safety equipment.
2. As far as possible, we carry out room repairs without the customer present. If this is not possible, we maintain a safety distance of 1.5m at all times.
3. We disinfect all areas where there has been a repair or interaction.
4. In the common areas, we have defined a working perimeter that prevents customer access.
5.We constantly renew the air in common areas, at a temperature of 23-26º, and we clean the filters daily.